Shipping Policy – LIQUOR US 

Thank you for shopping with LIQUOR US Los. We are committed to delivering your order quickly, safely, and reliably. Please review the following shipping information to understand how we process and ship your orders.

📦 Order Processing

Order Confirmation:
Once your order is placed, you will receive a confirmation email. Please review your order details carefully. If you notice any errors, contact us immediately at [email protected].

Processing Time:
Orders are typically processed within 8–10 business days. During holidays or peak seasons, processing may take 10–20 business days.

🚚 Shipping Methods & Rates

Standard Shipping:
Estimated delivery within 7–10 business days. Shipping rates are calculated based on your location and order size.

Expedited Shipping:
Estimated delivery within 5–7 business days. Additional charges may apply depending on carrier and destination.

🌍 Shipping Destinations

Domestic Shipping:
We proudly ship to all 50 U.S. states.

We also ship to P.O. Boxes and APO/FPO addresses where permitted.

International Shipping:
At this time, we do not offer international shipping.

🔞 Shipping Restrictions

Age Verification:
As required by law, all alcohol shipments require the signature of a recipient who is 21 years of age or older and must present a valid government-issued ID upon delivery.

⏱️ Shipping Delays

While we aim for timely delivery, delays may occur due to:

• Severe weather conditions
• Carrier disruptions
• Holidays or peak shipping seasons

We will notify you promptly if any significant delays occur.

📬 Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number. You can track your shipment directly through the carrier’s website.

📦 Damaged or Lost Shipments

Damaged Orders:
If your order arrives damaged, contact us within 48 hours at [email protected]. Please include your order number and photos of the damaged item(s). We will arrange a replacement or refund.

Lost Shipments:
If your package shows as delivered but has not been received, contact us within 48 hours so we can investigate with the carrier and assist you accordingly.

📞 Contact Us

If you have any questions or need support, please contact us:

✉ Email: [email protected]
📍 Address: 2401 S San Pedro St, Los Angeles, CA 90011, United States
🌐 Website: https://koelokesions.nl