Refund & Return Policy – LIQUOR US
At LIQUOR US Los, your satisfaction is our top priority. Whether you are shopping in-store or online, we are committed to ensuring every experience is smooth, fair, and reliable.
📍 Store Address
LIQUOR US Los
2401 S San Pedro St
Los Angeles, CA 90011
United States
🛍️ Return Eligibility
We accept returns under the following conditions:
- Items must be unopened, unused, and in original packaging
- Returns must be made within 14 days of purchase
- A valid receipt or proof of purchase is required
- Returns are accepted for in-store purchases only, unless otherwise stated
🚫 Non-Returnable Items
We are unable to accept returns on:
- Opened or tampered bottles
- Items sold on promotion, clearance, or final sale
- Gift cards or store credit
- Perishable or special-order items
💳 Refund Process
If your return is approved:
- Refunds will be issued to your original payment method
- Please allow 5–10 business days for processing
- Your bank may require additional time to post the refund
If more than 10 business days have passed, please contact your bank or card provider.
📦 Damaged or Incorrect Items
If you receive the wrong item or a damaged product:
- Contact us within 48 hours of delivery or pickup
- We will arrange a replacement or refund
- Please include photos of the item when contacting support (if possible)
🏪 In-Store Returns
Bring your item along with your original receipt to our store:
LIQUOR US Los
📍 2401 S San Pedro St, Los Angeles, CA 90011
Our team will review your request and assist you promptly.
🌐 Online Orders (If Applicable)
For online purchases:
- Please contact customer support before returning any item
- Unauthorized returns may not be accepted
- Return instructions will be provided by our team
📞 Contact Us
If you have any questions, we are here to help:
✉ Email: [email protected]
🌐 Website: https://koelokesions.nl
🕒 Store Hours
Mon–Sat: 6:00 AM – 2:00 AM
Sun: 6:00 AM – 2:00 AM